We award our prestigious championship belt once a month to the Service Center Manager who has done the best job living our VIOC Vision and Values. Way to go, Julio!
Our VIOC Mission
At Valvoline Instant Oil Change, we are passionate about cars but are really in the business of taking care of people. We work hard to build a culture and community from strong core values.
- Be fair and honest with employees and customers
- Make self-improvement and learning a way of life
- Recognize and celebrate achievements
- Make our jobs fun and safe
- Be great at what we do
Our VIOC team is driven to keep you moving safely. We know that we aren’t just working on cars, but helping you maintain your investment and most importantly, giving you time to enjoy the important things in life. With each visit, you become part of our VIOC family and we do our absolute best to take care of you.
Cody Hartman celebrates a big anniversary today! Recently promoted to Service Center manager, Cody is among the few who can boast being a second generation at VIOC. Her mother Barbara worked for one of the first Valvoline Instant Oil Change Centers in the early 1990's, located then at the Peter's Creek and Hershberger Road in Roanoke, VA. Barbara was a Customer Service Representative, the same position Cody started just 4 years ago. Cody remembers her mother rushing home to get her so she could meet Valvoline Race Car driver #6 Mark Martin, who was visiting the service center. Sitting in his car, taking pictures and getting autographs, no one could have known the amazing road Cody would take.
Her favorite VIOC vision and value is "Be great at what we do," because it encompasses everything and her life mantra of "Aspire to know more, be better, and grow." Her daughter, Carine, is a promising 3rd generation. Cody, we so appreciate all the hard work and dedication you have put in, and look forward to future growth together. Congratulations!
We wanted to take a moment and thank our people for showing up everyday. For helping our customers get to where they need to and have one less worry. With such an unprecedented event, COVID-19 has wreaked havoc on schedules, schools, businesses, families, finances, and our lives. We thank you for standing strong and working hard to help keep everyone moving safely. You are truly changing lives, one person at a time.
“As a mom of two toddlers, I dread the trip to the mechanics. So when I needed to get my oil changed, I was just as apprehensive of the trip. However, the service that Ronald gave me was SUPERB. He entertained my twins while doing his job fast and efficiently. He even stopped his work to grab us water from inside (it was hot and the boys were crying). Amazing service, 5 star quality manners and timely. WE WILL BE BACK! Ronald is amazing, and thank you for treating us like family and creating a warm, inviting, worry free 15 minutes!”
Way to go, Ronald!
When it comes to taking care of your vehicle, one of the simplest (and most affordable) things you can do is take it to your locally preferred auto repair shop for regular oil changes. With Valvoline Instant Oil Change, it’s easy to do that–and save time and money in the process.
Oil changes help keep your car running smoothly and protect the condition of other components. We also offer a variety of other preventive maintenance services your car needs to stay in excellent condition, including:
- Tire Rotations
- Battery Replacements
- Transmission Service
- Radiator Service
- Air Filter Replacement
- Fuel System Cleaning
- Air Conditioning Service
- Wiper Blade Replacement
- and much more
You can rely on our expert team of technicians to keep your care in great shape. Check back soon for more interesting articles about automotive care, including essential services, helpful tips, and valuable information about warning signs your vehicle may show. We look forward to serving you!